Online pet retail Autoship customer sales growth measures year-over-year growth in sales generated by customers classified as Autoship customers.
Chewy reported 9.3% Autoship customer sales growth in the thirteen weeks ended August 2, 2026.
Autoship sales include more than subscription orders
Chewy defines Autoship customers as customers who had an Autoship order shipped during the preceding 364-day period.
Autoship customer sales include both purchases made through Autoship and purchases those customers make outside the subscription program.
Growth therefore measures customer-cohort sales, not only scheduled shipments
The metric can rise because more customers use Autoship, existing Autoship customers spend more, or those customers make additional non-Autoship purchases.
Read it with Autoship customer sales mix and net sales per active customer.
Primary source: Chewy Q2 fiscal 2026 Form 10-Q.
Part of the Online Pet Retail Economics
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- CHWYOpen operating-model research →10 of 10 reviewed concepts in Online Pet Retail EconomicsCustomer scale, recurring behavior, and monetization4 of 4 bridge concepts supportedContinue through this bridge:Active Customer CountAutoship Customer Sales MixNet Sales per Active Customer
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Compare recurring-customer sales growth
Compare Autoship-customer sales growth without treating all purchases by enrolled customers as scheduled subscription orders.
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