Security monitoring dealer-generated account purchases measure cash paid to acquire customer monitoring relationships from authorized dealers and other third parties.
ADT reported $596.5 million of cash outflows for dealer-generated customer accounts and bulk account purchases in 2025.
The authorized-dealer channel buys recurring relationships
ADT had approximately 140 authorized dealers at year-end 2025.
Dealers are generally required to offer qualified monitored accounts to ADT, although ADT is not required to accept them. When ADT buys a qualifying account, it pays the dealer for the acquired customer relationship.
Charge-backs shift some early cancellation risk back to the dealer
Dealer-generated contracts typically have an initial three-year term.
If a purchased account cancels during the charge-back period, generally thirteen months, the dealer must refund ADT's purchase price for that canceled account.
That mechanism is why gross cash payments and net customer-contract additions are related but not identical measures.
Bulk purchases are included in the same cash-flow line
ADT disclosed $115 million of cash paid at closing for multiple bulk customer-account purchases in 2025.
The broader $596.5 million cash-flow line therefore combines the ongoing dealer channel with bulk purchases from other security service providers.
Primary source: ADT 2025 Form 10-K.
Part of the Security Monitoring Subscription Economics
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- ADTOpen operating-model research →17 of 17 reviewed concepts in Security Monitoring Subscription EconomicsSubscriber acquisition and company-owned system investment7 of 7 bridge concepts supportedContinue through this bridge:Customer Contract AdditionsDeferred Acquisition Cost AmortizationDeferred Subscriber Acquisition CostsSubscriber System Asset DepreciationSubscriber System Asset ExpendituresSubscriber System Assets
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Compare dealer-channel acquisition spend
Compare cash invested in purchased monitoring accounts with charge-back protection, recurring revenue, and payback.
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